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Playbook: enable visitors to register for specific instances of a recurring event


Soapbox Engage's Events app is designed to empower organizations to craft event registration pages for both singular and recurring events. However, when it comes to enabling visitors to register for distinct instances within a series of events, the approach requires a nuanced understanding.

Creating separate event pages for each instance

Although it might seem intuitive to set up a recurring event for multiple sessions of the same event, our system treats each registration instance separately. This means that, for registration and organizational purposes, each session should be created as its own event within the Events app. This method ensures that registrations are accurately recorded on an event-by-event basis. Consequently, organizations should set up individual event pages for each instance, even if the events share the same title. This allows participants to register separately for each event date they wish to attend.

Alternative method: single event page with multiple ticket levels

For a more streamlined registration process, there is an alternative approach. Organizations can opt to create a single event page, incorporating multiple ticket levels to represent each session of the event. This option simplifies the registration process for attendees, enabling them to register for multiple sessions simultaneously. However, it's important to consider that this method might complicate data tracking and analysis, as all registrations will be associated with a single event in the system.

Deciding the best approach

Choosing between creating separate event pages or a single page with multiple ticket levels depends on an organization's specific needs and how it plans to manage event data. Each method has its advantages and challenges in terms of setup, attendee experience, and data management.

For further assistance in determining the most suitable approach for an event setup or to have any questions answered regarding the Events app, please do not hesitate to reach out to our support team. We're here to help navigate these options and ensure the event registration process is as effective and efficient as possible.

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