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Sending event order notification emails to admins and staff with Events


With the Events app, you have the ability to send event order notification emails to administrators, staff or other additional individuals of your choosing for standard event registrations. This notification can include text, images, or merge fields and is distinct from that sent to the orderer.

To set the admin and staff notification email for an event:

  • Open the Soapbox Event for which you wish to customize the confirmation email
  • Click the Messages tab
  • Scroll down to Administrator Confirmation Email
  • For Send Email, choose Yes to send emails
  • For Email Addresses, enter a comma-delimited list of email addresses you wish to receive the notification emails
  • For Admin Email Subject, enter the subject line of this email. You can include the following variables (merge fields) in curly brackets that reference details of their payment:
    • {name}: The First Name and Last Name of the payee, as provided in the Contact Information section of the form
    • {frequency}: Either "one-time" or "monthly", depending on the type payment
    • {amount}: The amount of the transaction
    • {description}: The transaction description entered in the Transaction Description field in the Billing Information section of the Payment Form tab
  • For Email Body, use the editor to enter the text you wish to appear in the body of the email. You can include images and other elements that will appear if the recipient's email service accepts HTML-formatted emails. A complete list of available merge fields can be seen here.
  • Click Save
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