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Creating access codes for your event


With the Events app, you have the ability to create access codes that allow visitors to unlock hidden tickets with which they can register for an event. You can define which tickets these access codes may be applied to, how many times they can be used, and the calendar period in which they are valid.

You may add multiple access codes for a single event and these can be applied to the same ticket types, if you wish to offer different codes to different visitors. Only one code may be applied per reservation and that code will be applied to all tickets in the order that match the ticket type(s) you select for the promo code.

The use an access code, you must create the ticket you wish to unlock using the access code and set it to hidden.

To create an access code:

  1. Open the event for which you wish to create the Promo Code
  2. Click the Edit tab
  3. Click Add Access Code at the bottom right of the Access Codes table. NOTE: The Add Access Code button will not appear until the Soapbox Event has been saved initially. If it hasn't appeared, click Apply for the event. This will save the event and allow you to add access codes.
  4. For Name, enter the name you wish to give to this access code. This will be for internal purposes only and not displayed to visitors.
  5. For Code, enter the character string to be used by visitors. Access codes are case-insensitive and should contain only numbers and letters with no spaces.
  6. For Tickets, select one or multiple ticket types to which you want to allow the access code to be applied
  7. For Quantity, enter the maximum number of orders to which you wish to allow this access code applied
  8. For Published, select Yes, if you wish the promo code to be available
  9. For Begin Date, enter the date at which this access code will become valid
  10. For End Date, enter the date at which this access code ceases to be valid
  11. Click Save
  12. If you wish to add another access code, repeat this process

Once created, visitors can manually enter an access code that you share with them during the registration process or you can choose to include them in a URL that you share with them.

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