Enable QR Codes for Digital Wallet in Events App

An administrator can enable digital wallet tickets which are distributed to users in the following ways.

• A button on the event registration confirmation page
• A button on the event registration confirmation email
• A button on the My Order page within the Soapbox Engage portal's My Tickets feature

Enabling Digital Wallet Tickets

1. Login to the Soapbox Engage administrator
2. Open an existing event in the administrator
3. In an event, go to the Messages tab > RSVP Confirmation Page Message section, and set the Display Digital Wallet Buttons option to "Yes".
4. In an event, go to the Messages tab > Confirmation Email section, and set the Include Digital Wallet Tickets Button option to "Yes".
5. In an event, go to the Edit tab > Self-Service section, and set the Include Digital Wallet Tickets Button option to "Yes".
6. Save the event

Displaying Digital Wallet Button on Confirmation Page and in Custom Template Email

Once you enable the Digital Wallet, there is one additional step to make sure the button displays on your confirmation page and custom template email. Insert the following merge field in the WYSIWYG editor: {digital_wallet_badge}

For those using the Standard Email Template, the button will automatically appear in the email if the feature is enabled.

Digital Wallet Considerations

If a ticket purchaser registers for an event with multiple attendees (tickets), the ticket purchaser is the only person who receives the confirmation email and hence, all of the QR codes. This person can forward the email to other ticket holders if needed or utilize the sharing features inherent with both Apple and Google Wallets.

If more than one ticket is purchased and later on, a ticket is canceled, the canceled ticket will no longer appear in the digital wallet to download.