Boost recurring donations this giving season with the new upsell prompt!Learn How >>

Why are donations made using PayPal Standard missing a Transaction ID in the Donations app transactions table?


If you're finding that donations made using the Soapbox Engage Donations app and PayPal Standard do not have a Transaction ID recorded within the Donations app, here's a few reasons why that might be.

  1. Confirm that the correct PayPal Standard email address is being used for the Donations app page in question
Have more questions? Submit a request
Article is closed for comments.