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Why don't I see my Zoom Meeting or Webinar in the Events app Zoom popup on the Integrations tab?


If you have successfully connected Soapbox to your Zoom account but don't see a Zoom Meeting or Webinar you were anticipating when connecting a Soapbox Event to a Zoom Meeting or Webinar, check the following:

  1. Your Zoom Meeting or Webinar is in the past

    Adjust the date filter in the Zoom popup in Soapbox to view all Zoom Meetings or Webinars or edit the date of the meeting in Zoom to be in the future.

  2. Your Zoom Meeting or Webinar does not have Registration marked as Required

    Registration must be required for Soapbox to successfully create registrants for your Zoom Meeting or Webinar.
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