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Customize the Reply-to Email Address in the Actions App

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Prior to this release, in the Soapbox Engage Actions app, the reply-to email address was always set as the organization’s global email address within Soapbox Engage. With this release, administrators can now customize the reply-to email to be the supporter's email address or an app-wide email address. This allows you to drive feedback where you want it and where it’s most impactful.

Highlights

  1. Allows admins to customize the reply-to email address for Action emails to targets.

How-to Articles

 

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