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Enabling State and Country Picklists in the Shop app for Salesforce integration

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The Shop app supports the enabling of State and Country Picklists in Salesforce. Currently, Petitions, Shop, and Donations are the only apps in the Soapbox Engage suite that write to Salesforce that do so. Actions and Events do not support State and Country Picklists in Salesforce. Directories and the User Integration feature can both be used with State and Country Picklists enabled in Salesforce.

If you wish to enable State and Country Picklists in Salesforce and you use only the Donations, Shop, or Petitions app, follow the process outlined by Salesforce. Once done, login to Soapbox to update its settings in Shop as follows:

  1. Open the Configuration for the Shop app
  2. Click the Integrations tab
  3. For Salesforce State and Country Picklist Enablement, select Yes
  4. Click Save
  5. Clear your cache
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