Exporting checkouts

With the Auctions app, you can download your auction's checkouts as a spreadsheet (CSV file) to reconcile what you collected, share figures with your finance team, or follow up with bidders who still owe money. The file has one row per bidder, with what they owe, what they paid, and any fees, refunds and write-offs.

Open the Auctions Manager.
Click the title of the auction you want to manage.
Click the Checkouts tab.
To export only some bidders, type a bidder's name or number in Filter, or click a status button such as Unpaid or Refund due. Click All to export everyone.
To change the order of the rows, click a column heading.
Click Export.

The file downloads to your computer, and you stay on the Checkouts tab.

Note: On a large auction, the tab updates up to 50 bidders each time it loads. Reload until the Bidder checkouts count stops changing before you export, so the file includes every bidder.

What's in the file

Every checkout that matches your current Filter and status button, across all pages, not just the page on screen.
The rows in the same order as the list.
The file name is checkouts-[auction-name]-[date].csv, for example checkouts-spring-gala-2026-09-19.csv.

Column	What it shows
Bidder #	The bidder's number.
Bidder	The bidder's name.
Email	The bidder's email address.
Card on file	The card brand, last four digits and expiration date, or blank if no card is saved.
Original Committed	What the bidder owed before any line items were adjusted or removed.
Line Adjustments	The total change from adjusting or removing line items. A negative amount means the bidder now owes less.
Committed	What the bidder owes now, including sales tax. Processing fees are not included.
Paid	What the bidder has paid, not counting processing fees.
Processing Fees	The processing fees the bidder paid on card payments.
Refunds	The total refunded to the bidder.
Written Off	Any amount written off.
Balance	What is still owed. A negative amount means the bidder is owed money.
Status	Unpaid, Partially paid, Paid or Refund due.

Original Committed and Line Adjustments are blank when a checkout's original amounts aren't known, for example when a line item was adjusted before original amounts were recorded.

Note: The Winning Bids tab has its own Export, which lists winning bids item by item. The Checkouts export lists what each bidder owes and has paid.

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