Auctions app

Getting started with Auctions

• What you can do with the Auctions app
• What you need before you launch an auction
• Setting up your first auction

Creating, editing, and managing an Auction

• Viewing and managing Auctions in the administrator
• Creating and managing an Auction
• Associating an Auction with an Event
• Monitoring auction performance with the Overview tab

Managing Auction Items

• Managing Auction Items
• Auction item field reference
• Copying items from a previous Auction
• Importing auction items from a CSV file
• Exporting auction items to a CSV file
• Pausing, ending, and canceling an item

Managing Auction Categories

• Managing Auction Categories

Managing Bidders

• Managing Bidders
• Adding a bidder to an auction
• Managing bidder numbers
• Linking and unlinking user accounts
• Merging duplicate bidders
• Exporting the bidder roster

Managing Winning Bids and Fulfillments

• Understanding the Fulfillments tab
• Charging winning bidders
• Marking a fulfillment complete or uncollectable
• Exporting winning bids from an Auction

Managing Sponsors

• Creating Sponsor Levels
• Adding and managing Sponsors
• Where your sponsors appear

Running a Paddle Raise

• Setting up and running a Paddle Raise
• Showing a paddle raise on a Live Display
• Reconciling paddle raise commitments after the event

Linking to Auctions on the front end

• Linking to Auctions on the front end
• Choosing which pages appear in your auction's navigation

Configuring the Auctions app

• Setting colors for the Auctions app
• Setting fonts for the Auctions app

Participating in an Auction

• What bidders see on the auction home page
• Registering and signing in as a bidder
• Browsing items and viewing item details
• Placing a bid
• Viewing your bids, favorites, and orders
• Auction notifications and alerts

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Troubleshooting the Auctions app

• Why didn't my event attendees become bidders?
• Why isn't my item appearing on the auction home page?
• Why can't a bidder save a payment method?
• Why didn't a bidder receive a text message?