Why does my donation app page display a "Invalid Plan ID" error? – Soapbox Support Center

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After submitting a donation on a Donations app page, you may receive the following error.

"Invalid Plan ID"

This error is typically related to a Soapbox Engage account that is using the Braintree payment gateway, but has not set a Plan ID for the page. To remedy this situation, please follow the steps in the following support article: Accepting recurring payments with Braintree in Soapbox Donations.

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