Enabling or disabling reCAPTCHA for your Donation forms

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At Soapbox, we seek to maximize the donations your organization receives by following the best practice of reducing the number of clicks required for a user to process a donation. At the same time, we seek to safeguard you against fraudulent transactions through our honeypot feature which protects against spammers while not requiring additional work on the side of the donor.

If, however, in your particular situation, you find that the honeypot isn't proving to be an adequate deterrent from spammers and you wish to add an additional click required of users by adding reCATCHA to your Donation forms, you can do so.

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To enable this feature, please submit a ticket through the Soapbox Support Center and request that reCAPTCHA be enabled for your site. Once that has been done by our Support Team, you can enable or disable reCAPTCHA for your Donation forms by doing the following:

  • Open the Configuration for the Donations app
  • For Enable reCaptcha on the Payments tab, choose No or Yes
  • Click Save
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