Boost recurring donations this giving season with the upsell prompt!With the Auctions app, bidders land on the auction home page when they navigate to your auction. This page displays the auction's key details and, usually, a browsable grid of items with tools for searching, filtering, and sorting — giving participants everything they need to find items and start bidding.
Auction header
The top of the page displays the auction's name and description on the left, and key timing and participation details on the right. Bidders can see:
- Auction name — the publicly visible name set in the auction's Details tab
- Auction description — the optional description entered when configuring the auction
- Starts / Ends — the auction's open and close dates and times, displayed in the auction's configured time zone (for example, "Dec 9, 2025 @ 9:03 PM EST")
- Bidders — the current number of registered bidders
- Items — the total number of published items in the auction, shown only when the auction has items to browse
For visitors who are not signed in, Sign Up and Sign In buttons appear in the header. Once a bidder is signed in, those buttons are replaced by a profile icon. Clicking it opens the account menu, which shows the bidder's name and links to:
- My Bids — only at auctions that offer bidding
- Favorites
- My Orders — only at auctions that sell items at a set price or offer Buy Now
- My Preferences
- My Checkout — what the bidder owes in this auction, and where they pay it
A Sign Out button sits at the bottom of the menu. For what each page shows, see Viewing your bids, favorites, and orders. For paying, see Paying your auction balance.
Official Time
At the bottom of the page, a live clock labeled Official Time shows the current date and time, to the second, in the auction's configured time zone. This clock updates in real time and serves as the authoritative reference for when items close.
Item grid
Below the header, items are displayed in a card grid. Each card shows the item's photo, title, current bid amount, and status. For a full description of item statuses and card details, see Browsing items and viewing item details.
If the auction doesn't offer bidding, cards show no Current Bid or other bid details, and no Bid Now button. Items sold at a set price keep their Buy Now button.
When the auction has no items to browse
Some auctions have no items at all — for example, an evening built around donations and sponsors. Depending on how your organizer set up the auction, the home page then shows event information in place of the item grid. It can include these sections, in this order:
- Event Info — details about the event, such as the venue, parking and timings
- Donate — a button that opens the donation form without leaving the auction
- Sponsors — the auction's sponsors, grouped by level
- Help — answers to common questions
Each section appears only when the organizer has added something to it. Search, Filter, Sort, the Items count and the Official Time clock do not appear on this page.
Category carousel
If the auction includes categories, a category carousel appears above the item grid. Bidders can click a category name to filter items to that category. On desktop, left and right arrow buttons appear when hovering over the carousel to scroll through available categories. The arrows are disabled when the carousel has reached its leftmost or rightmost position.
Searching for items
A search bar at the top of the item grid lets bidders type keywords to find specific items by name.
Filtering items
A Filter button (grey outline, white background) opens a filter panel with three sections:
- Categories — a list of all categories in the auction, shown alphabetically with the item count for each category in parentheses. Bidders can select one or more categories to narrow results.
- Status — a single-select filter with options: Open, Preview, Closing Soon, and Closed.
- Price — Min and Max fields to filter items by price range.
Clicking Apply executes the filter. Clicking Show all items resets all active filters and closes the panel. The panel can also be dismissed by clicking the X button or clicking the Filter button again.
After applying filters, pills appear above the item grid identifying each active filter. Category pills show the category name, the status pill shows the selected status, and price pills display as Min Price: $XXX or Max Price: $XXX. Pills appear in this order: categories (alphabetical), status, item options, min price, max price. Clicking the X on any pill removes that individual filter.
The item grid shows Showing X items when results are found, or No matching items found when no items match the active filters.
Item grouping by category: When exactly one category is selected, items are displayed under a category heading. When multiple categories or no categories are selected, items are displayed without grouping.
Sorting items
A Sort button next to the Filter button lets bidders choose how items are ordered. The current sort order is shown on the button. Available sort options are:
- Ending Soonest
- Newest Items
- Price: Low to High
- Price: High to Low
- A-Z
- Item Number
When items are grouped by category, the selected sort order applies within each category grouping.
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