Troubleshooting the Auctions app – Soapbox Support Center

Why isn't a winner or pledge on the Checkouts or Fulfillments tab?
Why doesn't a bidder's checkout link work?
Why can't I charge a bidder's card?
Why does a bidder who paid still owe a balance?
Why is no processing fee being added?
Why didn't my event attendees become bidders?
Why isn't my item appearing on the auction home page?
Why can't a bidder save a payment method?
Why didn't a bidder receive a text message?
Why can't I see the Paddle Raise, Sponsors, Items, Winning Bids, or Fulfillments tab?
Why don't guests see bidding, My Bids, or My Orders?