Boost recurring donations this giving season with the upsell prompt!Troubleshooting the Donations app
- Why do I see the error "Non-selective query against large object type" in Salesforce when attempting to convert a subsequent recurring donation Lead record?
- Why is my Donations app page missing the billing information section
- Why isn't Form of Payment saved to Salesforce for bank transfers?
- Salesforce Error "Attempt to de-reference a null object (sbxd)" after making an initial recurring donation
- Why do visitors see "This form is in testing mode." on a Donations app page?
- Why do donors see the error "...List has no rows for assignment to SObject (sbxd)" on the confirmation page?
- Are rejected credit card transactions stored in the Soapbox Engage Donations app or Salesforce?
- Why are PayPal Standard donations not creating records in Salesforce?
- Why are donations made using PayPal Standard missing a Transaction ID in the Donations app transactions table?
- Donations confirmation emails are getting marked as spam
- Why are the address fields for some donors blank in Salesforce?
- Why is the Primary Contact field on the Opportunity in the Nonprofit Success Pack different than the donor?
- Why are donations being created as incomplete Leads with the default record type?
- Does Soapbox Engage support offline payments?
- Why do I see the error "Salesforce Error: invalid cross reference id" after submitting a Soapbox Donation?
- Confirmation email from Donation was never received
- Why are my images breaking in my Donations confirmation emails?
- Why do I see the error "REQUIRED_FIELD_MISSING, accountId must be specified if contactId is not null" for a Donation?
- Why do my Soapbox Donations Opportunities have two Contact Roles?
- Why are there unconverted Soapbox Donation Leads that aren't flagged for match review and have no Campaign associated with them?
- Why aren't future "Pledged" Opportunities created for Recurring Donation records in Salesforce?
- Simulating a Soapbox Donation within Salesforce to test Lead conversion process
- Why Aren't Soapbox Donations Transaction Making It To Salesforce?
- Order of operations during donation processing
- How can I move existing recurring payments in a gateway to Soapbox Engage?
- Why was a Confirmation Email sent but no payment received when using TouchNet with Donations?
- Why was a Confirmation Email sent but no payment received when using PayPal Standard with Donations?
- Why do I see the error "sbxd.sbx_DonationsCampaignMember: execution of AfterInsert...'udd_HotOrganization' missing" with Soapbox Donations?
- Why do I see "...Invalid field npe03__Next_Payment_Date__c for npe03__Recurring_Donation__c..." when using Donations?
- I'm using Person Accounts with Donations, but Salesforce creates new Contacts as Business accounts