Soapbox Mailer for Salesforce
Overview of required services and setup
- Overview of required third party services
- Increasing deliverability by setting up SPF records and DKIM
- How to verify all emails from a domain in Amazon SES
- Simulating bounces, spam complaints, and more with Amazon SES
- Adding new email senders
- Changing a sender's name
Setting up Amazon Simple Email Services
- Overview: Setting up Amazon Web Services
- Step 1: Sign up for an Amazon Web Services account
- Step 2: Configure your Amazon Simple Email Services account’s email addresses
- Step 3: Request Production Access to Simple Email Service
- Step 4: Configure your Amazon Simple Notification Service account’s topics
- Step 5: Connect Simple Email Services to Simple Notification Services
Tips & Tricks
- Creating and managing email lists
- Adding individuals to email lists
- Recipient email fields used by Soapbox Mailer
- Difference between Salesforce templates and Soapbox Mailer templates
- How to create multi-column HTML emails
- Embedding images to work well on both mobile and desktop email clients
Soapbox Mailer Release Notes
- Soapbox Mailer 1.16 Release Notes
- Soapbox Mailer 1.15 Release Notes
- Soapbox Mailer 1.14 Release Notes
- Soapbox Mailer 1.13 Release Notes
- Soapbox Mailer 1.12 Release Notes
- Soapbox Mailer 1.9 Release Notes
Troubleshooting for Soapbox Mailer
- Impact of Salesforce API deprecation on Soapbox Mailer
- Why are unsubscribes not being tracked in my campaign or campaign members?
- Upgrading Soapbox Mailer to Salesforce Guest Site User Updates in Winter 21
- Upgrading Soapbox Mailer to Support AWS Signature Version 4
- Soapbox Mailer Support for the Salesforce Summer 20 release
- Why is the number of communication failures with Amazon less than the number of Targets?